La Perla accepts returns of unused items by mail within 28 days from the date of shipment.
Items must be in original selling condition with all tags attached.
The following items will NOT be accepted:
- Beauty products, such as fragrances or lipstick.
- Incomplete, damaged, worn, altered and washed returns or anything La Perla reasonably believes has been used.
- Briefs, bodysuits and swimsuits that have been tried on in direct skin contact. (Please note that only the swimsuits have the protective adhesive strip.)
- Hosiery items if their package has been opened.
- Any personalized or monogrammed items.
- Returns that do not comply with the La Perla returns policy will not be accepted and are sent back to the customer.